Guides Set up

Connect ChatGPT

Relay uses your ChatGPT account to work the carrier sites. Connect it once on each computer.

3 min Quoters SettingsRelay 0.1.52 and later

Before you start. Your agency tells you which ChatGPT account to use. Signing in to Relay doesn't connect ChatGPT; they're separate accounts.

Step 1: Open Settings

Open your account menu at the bottom left and choose Settings 1, then Assistant.

The account menu with Settings and Help & training

Step 2: Sign in with ChatGPT

Choose Sign in with ChatGPT. The sign-in opens in your web browser. Finish it there, then come back to Relay; the page updates by itself.

When it's done, you'll see Connected to ChatGPT 1 and the account you used.

Relay never asks for your ChatGPT password. Sign-in and renewal are handled on this computer.

Settings, Assistant, showing ChatGPT connected and the account used

Step 3: Keep an eye on usage

Codex usage 1 shows how much of your ChatGPT account's limits are used. It's reported by ChatGPT for the whole account, not just Relay.

If a quote stops with a usage or limit message, tell your agency administrator what it said.

The Codex usage windows on the Assistant page

Something not working?

The ChatGPT sign-in page won't load.

Some company networks block ChatGPT. Your IT team needs to allow it; see IT prerequisites.

I connected, but Relay still says sign-in needed.

Choose Refresh on the Assistant page. If you started a sign-in and closed the browser, start it again.

NextCheck your carriers Make sure the carriers you quote are set up for your agency before you start.